Frequently Asked Questions
Everything you need to know about our handcrafted collections.
What materials are used in Ananda Khalsa jewelry?
Our pieces are meticulously handcrafted using high-quality materials, primarily featuring 22k gold, sterling silver, and ethically sourced gemstones chosen for their unique character and brilliance.
How long will it take to receive my order?
Since many of our items are made to order, please allow 2-3 weeks for production. Once shipped, domestic orders typically arrive within 3-5 business days via insured carrier.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and duties are calculated at checkout, and delivery times vary based on the destination's customs processing.
What is your return and exchange policy?
We want you to love your purchase. If you are not completely satisfied, you may return unworn items in their original packaging within 14 days of delivery for a refund or store credit, excluding custom commissions.
How should I care for my jewelry?
To maintain the beauty of your pieces, avoid contact with harsh chemicals, perfumes, and water. Clean gently with a soft polishing cloth and store in a dry, cool place away from direct sunlight.
Can I request a custom design or jewelry resizing?
We do accept custom commissions on a case-by-case basis. For resizing inquiries, please contact our support team with your order number to determine if the specific design allows for adjustment.